travishatfield.dev/work

Career history

Resume

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Career highlights

Executive partnership through change

Advised C-level and senior leaders on reorgs and workforce rightsizing; executed compliant RIFs across the Americas, Europe, Asia, and the Middle East, personally handling the most complicated cases, including employees on leave.

Technical and creative org support

~6 years partnering with Product, Engineering, Design, and GTM teams across Fivetran, TrueNorth, Global Eagle, and 30+ Sequoia client companies.

AI and systems at scale

Builds internal AI applications with Claude (HR knowledge assistant, automated reporting, onboarding and leave workflows); vetted and implemented Aidora, an AI-native leave of absence platform; led two company-wide Rippling migrations.

Global expansion

Established Syndio's Canadian entity; currently leading Netherlands setup.

S

Sr. People Operations Specialist

Syndio Apr 2025 – Present · Remote

HR Business Partner and international People lead for a Series C HR-tech SaaS company (~100 to 140+ employees across US, UK, Canada, Netherlands), advising leaders on workforce planning, performance, employee relations, and global expansion.

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  • Advise leaders on workforce planning, performance, and employee relations for Marketing, Legal, Finance, and Executive Engagement & Insights; escalation point for the company's most complex global people decisions.
  • Serve as the company's international People lead for global employment, expansion, and compliance across the US, UK, Canada, and the Netherlands.
  • Partner with leadership on org design and workforce rightsizing; executed a compliant global RIF impacting ~40 employees across the US, UK, and Canada alongside Legal and Finance.
  • Led company-wide HRIS and payroll migration (Paylocity to Rippling) for ~115 employees; built the headcount and people reporting leaders now use for staffing and attrition decisions.
  • Established Syndio Solutions Canada Inc. from the ground up, converting EOR contractors into full-time employees with Canadian counsel and benefits partners.
  • Build internal AI applications with Claude, including an HR knowledge assistant, automated people reporting and data workflows, and automated onboarding, offboarding, and leave processes.
  • Vetted and implemented Aidora, an AI-native leave of absence platform.
SF

Senior Human Resources Business Partner

San Francisco Symphony Aug 2023 – Apr 2025

Full-lifecycle HRBP for all unionized groups — Orchestra Musicians, Chorus, Stage Crew, and Patron Services — across 300+ core and 600+ annual employees and five union groups under four CBAs.

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  • HRBP for all unionized groups, including Orchestra Musicians, Chorus, Stage Crew, and Patron Services; full-lifecycle generalist partner in a complex multi-union environment.
  • Prepared workforce data and benefits cost models for CBA negotiation committees; presented analyses leadership used at the bargaining table, then implemented ratified terms into policy and systems.
  • Coached managers, delivered manager training across the organization, and resolved complex employee relations matters with timely, well-documented outcomes.
  • Managed leaves under FMLA, CFRA, PDL, and San Francisco ordinances, plus workers' compensation; administered all union and non-union benefits and cut off-cycle payroll corrections through Paycom reconfiguration.
C

Compensation & Total Rewards Consultant (Contract)

Complete (YC W22) Apr 2023 – Jun 2023

Advised clients of a YC-backed HR-tech startup on compensation strategy, benchmarking, and total rewards program design.

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  • Advised clients of a YC-backed HR-tech startup on compensation strategy, benchmarking, and total rewards program design.
T

Director of People Operations & HR Business Partner (Aug 2022 – Apr 2023) · People Operations Manager (Nov 2021 – Aug 2022)

TrueNorth Nov 2021 – Apr 2023

Promoted from People Operations Manager to Director within nine months at this VC-backed logistics technology startup, scaling from ~40 to 120+ employees across multiple US states and Canada.

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  • HRBP to the GTM, Design, Operations, Safety, and Marketing teams; partnered with functional leaders on hiring, performance management, employee relations, and organizational planning.
  • Built the company's first performance calibration process and schedule, and partnered with functional leaders on succession planning for critical roles.
  • Owned Total Rewards end to end: designed and brokered the benefits program and ran multi-state US payroll plus payments into Canada.
  • Led HRIS migration from Gusto to Rippling, configured for a distributed, multi-state workforce.
  • Supported restructuring and workforce changes with compliant execution and steady day-to-day operations.
F

Manager, Global People Operations Business Partners (Jun 2021 – Nov 2021) · HR Operations Partner (Feb 2021 – Jun 2021)

Fivetran Feb 2021 – Nov 2021

Promoted from HR Operations Partner to Manager within four months at this hypergrowth data integration SaaS company (2,000+ employees), leading a five-person People Operations BP team across the US, Ireland, India, Russia, and Australia.

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  • Led a five-person People Operations BP team across the US, Ireland, India, Russia, and Australia, supporting an engineering-heavy global workforce.
  • Led the people workstream for the company's largest acquisition: onboarding, systems consolidation, benefits integration, and employee communications.
  • Owned global benefits strategy and renewals across five regions; negotiated plan design changes that cut projected double-digit cost increases to single-digit growth.
  • Managed 15+ active immigration cases at any given time and designed the Tier 1-3 foundation for a global HR shared services model.
SC

Human Resources Business Partner

Sequoia Consulting Group Aug 2019 – Feb 2021

HRBP and account manager for 30+ client companies in California and New York, advising founders and heads of Engineering and Product on employee relations, compliance, compensation and benefits, and leaves.

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  • HRBP and account manager for 30+ client companies in California and New York, advising founders and heads of Engineering and Product on employee relations, compliance, compensation and benefits, and leaves.
  • Led benefits modeling and plan design to support talent attraction, cost control, and risk mitigation.
  • Founding member of the firm's first DEI program; project lead for client-facing compliance and DEI webinars.
I

Manager, People Operations (Jan 2019 – Jul 2019) · Sr. Associate, Talent Acquisition & People Operations (May 2018 – Apr 2019)

Inspire (clean energy tech) May 2018 – Jul 2019

Supported 71% company headcount growth and saved $825K through direct sourcing and referral programs.

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  • Supported 71% company headcount growth through a mix of direct sourcing and referral programs.
  • Saved $825K in recruitment spend by shifting sourcing strategy away from paid channels.
CG

Human Resources Administration Manager

Compass Group Jul 2017 – May 2018

On-site HR for 200+ associates across two Los Angeles museum locations; launched a bi-annual performance review program and cut time-to-fill by 19%.

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  • On-site HR for 200+ associates across two Los Angeles museum locations.
  • Launched a bi-annual performance review program for the site.
  • Cut time-to-fill by 19% through process improvements to the hiring pipeline.
GE

Global Human Resources Associate (May 2016 – Jun 2017) · Global Talent Acquisition Partner (Dec 2015 – May 2016)

Global Eagle Entertainment Dec 2015 – Jun 2017

Supported the corporate and creative/design organization of a 2,400+ person global media company; saved $700K in recruitment spend and twice earned the company-wide "Action" value award.

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  • Supported the corporate and creative/design organization of a 2,400+ person global media company.
  • Saved $700K in recruitment spend and twice earned the company-wide "Action" value award.
FO

National Corporate Recruiter/HR Associate

FSO Onsite Outsourcing (Forrest Solutions Group) Nov 2014 – Nov 2015

Early-career corporate recruiting and HR generalist work supporting national client accounts.